When replacing the gateway on a Pulse system be sure to put the system in install mode. After you've placed the system in install mode go to our Pulse site and select replace existing system. Next you should be asked to enter the old activation key and then the new activation key. Before you move to the next screen replace the old gateway with the new gateway. Now your ready to move on. The system will go through a series of steps and before fully activating the gateway you will be asked to update the system if necessary. Now if you have lights, cameras, locks, or any other appliance on the system don't expect them to work immediately. If you can only control the security system after about 10 minutes then you may want to remove the appliances and reinstall them.
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